Within many of the most respected and successful organizations, you’ll find CCA at work.

For almost 30 years, CCA has delivered premiere, customized workforce solutions to over 250 national and global clients.

Working at CCA gives you the opportunity to make a difference: to an individual, to an organization, to a family. We offer an interesting, challenging, and exciting environment and the chance to work with a team of accomplished and dedicated professionals.

CCA is always looking for qualified, highly motivated people to enhance our team. Career opportunities at CCA include:

  • Counselors
  • Consultants
  • Executive Coaches
  • Learning and Development Professionals

Click here to explore our current opportunities.

EAP Counselor

Job Summary

Counselor will work at CCA’s midtown Manhattan office and also onsite at local client companies. Primary functions include short term counseling with individual clients and their families who are eligible for the service based on a contract with their employer, management referrals, crisis management services, risk assessments and program orientations. Some travel required.

Responsibilities and Duties

  • Conducting comprehensive bio-psychosocial clinical assessments both on the telephone and in person.
  • Providing crisis assessment and intervention services related to harm to self or others, both on the telephone and in-person at client organizations.
  • Providing in-person, short-term, solution focused counseling to both individuals and couples.
  • Providing comprehensive case management and referrals to specialized services such as substance abuse treatment, psychiatry, and on-going psychotherapy.
  • Providing consultation to Human Resources and organizational managers about employee workplace performance issues and behavioral concerns.
  • Conducting presentations and trainings at client organizations covering topics such as harassment, mental health in the workplace, substance abuse, program orientations, etc.

Core job responsibilities of onsite counselor at Client Account:

  • Assess employees who are referred by their managers because of concerns related to work performance, mental health, and/or substance use.  Make fitness for work determinations based on assessment and collateral information from providers when available and appropriate.  Provide appropriate referrals and monitor employees’ participation and progress in treatment.
  • Serve as a Substance Abuse Professional in accordance with DOT regulations.  Assess, refer, and monitor employees who test positive for a prohibited substance.  Create a testing schedule after an employee is returned to work.
  • Conduct pre-employment assessments to determine fitness for work
  • Evaluate, monitor, and manage workers comp cases for employees who sustain mental health related injuries on duty.
  • Evaluate employees who self-refer to the EAP service and provide short-term interventions and referrals as appropriate.
  • Provide CISD and onsite grief counseling in the field as requested.
  • Testify at disciplinary hearings and arbitration hearings.
  • Work in close consultation and collaboration with the Chief Medical Officer, staff physicians, the Drug and Alcohol Program Manager, Manager of Medical Operations, and other medical office staff.

 Qualifications and Skills

  • PhD/PsyD required
  • Active mental health license required
  • 3 years or more of professional mental health, substance abuse, and/or training experience
  • Substance Abuse Professional (SAP) Qualified
  • EAP experience preferred
  • Bilingual preferred.
  • Effective communication on the phone, in person, and in writing.
  • Understanding of group dynamics.
  • Ability to present to groups effectively.
  • Proficiency with PowerPoint.


  • Full suite of medical, dental, 401K, and ancillary benefits
  • Paid time off

Job Type: Full-time

If you would like to be considered for this position or future openings, please send a cover letter and resume to cca@ccainc.com.