Join an extraordinary team transforming workplace wellness:

Corporate Counseling Associates (CCA) started in 1984 with a passion for helping people, and remains committed to helping companies get the most from their workforce and solving human capital-based business problems.

CCA’s solutions include:

  • Employee Assistance & Work Life Services
  • Learning and Development
  • Coaching and Organizational Consulting

Clinical Account Manager

More Facts

Position:

Clinical Account Manager

Responsibilities and Duties:

  • Consult with Human Resources and organizational liaisons about employee workplace performance issues and behavioral concerns
  • Assess workplace issues and behavioral concerns including crisis management and interventions
  • Engage with clients through different platforms including telephone, virtual, and potentially via live chat
  • Oversee administrative referrals made to CCA including formal, DOT-SAP, and safety sensitive referrals, providing feedback and ongoing recommendations
  • Execute CISD coordination, tracking, scheduling, finalization, and documentation
  • Coordinate with and prep clinical on EAP fulfillment and special program delivery
  • Potential to provide additional manager consult coverage support when primary Account Executives are not available
  • Participate in high-level consultation conference calls and partner with stakeholders and teammates on action planning as needed

Job Requirements & Skills:

  • Master’s degree or equivalent clinical experience with 3+ years of relevant experience in organizational development, I/O psychology, clinical psychology, social work, account management, Human Resources, Employee Relations, Employee Assistance Programs or related field preferred
  • Solid and relevant clinical, substance abuse, or behavioral health experience required; Active mental health license/certifications strongly preferred
  • Excellent time management and organizational skills
  • Acumen for exceptional customer service delivery and relationship building
  • Strong written and communication skills
  • Solution-oriented
  • Detail-oriented
  • EAP experience preferred

Benefits:

  • Full suite of medical, dental, 401K, and ancillary benefits
  • Paid time off

CCA is an equal opportunity employer committed to employing a team of diverse talented professionals. If your background is a match for this position, we would like to hear from you! For your effort, teamwork and dedication, you will receive many rewards: A competitive compensation package in a continuously expanding market, excellent benefits and a great midtown Manhattan location. Be part of our talented team of professionals.

Candidates interested in working remotely full or part time outside of NYS are welcome to apply.

Job Type: Full-time

Pay: $75,000.00 – $85,000.00 per year

To apply for this position, please submit your resumé to: employment@ccainc.com

Only emails that state “Clinical Account Manager” in the subject line will be reviewed.