Providing Onsite Assistance to Alleviate a Highly Stressed Work Environment

Challenge

Impacted from the economic downturn, a large organization endured repeated lay-offs and a change in leadership that resulted in a disorganized, disengaged workforce suffering from low morale. With escalating absenteeism and increased use of medical benefits, HR asked CCA to help them respond.

Intervention

CCA recommended adding an onsite counseling component to the EAP to provide an additional immediate, and convenient source of support for employees. A CCA counselor was positioned onsite at the organization. The onsite counselor provided individual counseling as well as a series of wellness seminars on a range of pertinent topics, including stress management, coping with change, and resiliency.

Results

The onsite counselor’s counseling and services led to a decline in both absenteeism and reports of stress and stress-related illnesses. Employees have also responded enthusiastically to the counselor’s presence and the organization’s demonstration of concern for their well-being.

Learn more about how we can help

Our team designed these specialized services using our company’s core mental healthcare solutions. Explore these solutions to learn more about what we can do for your business.

EAP

Well-being support for the individual and the organization.

Learning and Development

Increase knowledge and improve performance.

Consulting

Interventions designed to facilitate change.

Coaching

Building tomorrow’s leaders.

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