Episode 13 – Introducing Megan Friedman

In this month’s episode, Mark is joined by special guest co-host Megan Friedman, CCA’s newest Vice President of Business Development. Megan shares her journey into the EAP field, shaped by her background in psychology and sales, and what inspired her to join the CCA team—including a moving story about supporting a healthcare worker during the height of the COVID-19 crisis.

Megan also opens up about her own challenges navigating mental health care for her special-needs child through a previous EAP, describing an experience that felt frustrating and impersonal. She contrasts that with the seamless, compassionate support she received through CCA’s EAP—an experience that reinforced her belief in CCA’s clinician-led model and whole-person approach.

Tune in to hear how Megan brings honesty, responsiveness, and relationship-building to her work in sales, and why she believes CCA is setting a new standard in mental health support.