Within many of the most respected and successful organizations, you’ll find CCA at work.

For almost 30 years, CCA has delivered premiere, customized workforce solutions to over 250 national and global clients.

Working at CCA gives you the opportunity to make a difference: to an individual, to an organization, to a family. We offer an interesting, challenging, and exciting environment and the chance to work with a team of accomplished and dedicated professionals.

CCA is always looking for qualified, highly motivated people to enhance our team. Career opportunities at CCA include:

  • Counselors
  • Consultants
  • Executive Coaches
  • Learning and Development Professionals

Click here to explore our current opportunities.

CCA is seeking exceptional individuals to support our continued growth in the following positions:

  • Proposal and Sales Writer
  • Account Executive 
  • EAP Counselor

Scroll down for the details of each position.

 

PROPOSAL AND SALES WRITER

Objective

Expand existing client base in all practice areas through successfully managing multiple proposals, presentations, and sales materials to articulate the CCA value proposition and ensure best-in-class, timely response in compliance with all prospect requirements.

Specific Responsibilities

Proposals

  • Thoroughly review all RFP documents to identify questions, opportunities, challenges, and response requirements
  • Partner with Sales to determine strategic direction by project and based on the prospect’s need; attend planning/strategy meetings
  • Assemble information including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, pricing
  • Coordinate all attachments, printing, production, and submission
  • Meet proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; enter and monitor tracking data; coordinate requirements with contributors
  • Coordinate with functional areas, business areas, subcontractors, and others to collect data required for technical proposal development
  • Leverage standard content from existing proposal library, adjust and edit as needed
  • Administer online proposal submission portals and technology; ensure compliance with all system requirements

Sales Materials

  • Create, maintain, and update sales materials
  • Work closely with senior leadership to fine-tune messaging
  • Respond to time-sensitive requests with quick turnaround and high quality

Presentations

  • Develop sales presentations to support proposal and sales process
  • Review and polish presentations developed by others, focusing on effective use of language, graphics, and imagery
  • Format presentations to reflect brand requirements

General

  • Develop subject matter expertise in product areas and contribute to the success of the department by working collaboratively with team members
  • Improve sales and proposal results by evaluating and re-designing processes, approach, coordination, and boilerplate; recommend and implement changes and coordinate with program leads to ensure accuracy
  • Manage content library, in collaboration with team, to ensure library is complete, updated, and accurate
  • Partner with subject matter experts across the organization to create strategic and compelling sales language
  • Format all deliverables to CCA standards, using existing brand templates
  • Ensure customer satisfaction, internally and externally
  • Other special projects or duties as needed/assigned

Required Strengths

  • Bachelor’s degree or equivalent experience
  • 3-5 years of proposal writing experience
  • Proficiency in Microsoft Office including Word, Excel, and PowerPoint
  • Ability to work under tight deadlines on multiple projects simultaneously with high attention to detail
  • Demonstrated ability to create compelling visual and written presentations that appeal to and are understood by a wide variety of audiences
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Analytic and problem-solving abilities

Preferred

  • Demonstrated Project Management experience
  • Previous EAP, Learning & Development, Coaching, HR Consulting experience

Compensation and Benefits:

CCA is an equal opportunity employer committed to employing a team of diverse talented professionals.  If your background is a match for this position, we would like to hear from you!  For your effort, teamwork and dedication, you will receive many rewards: A competitive compensation package in a continuously expanding market, excellent benefits, and a great midtown Manhattan location. Be part of our talented team of professionals.

Ability to work in our New York City office is preferred, however, we will consider applicants who work remotely full or part time.

To apply for this position, please submit your resumé to: employment@ccainc.com

Only emails that state “Proposal Writer” in the subject line will be reviewed.

 

ACCOUNT EXECUTIVE 

Objective

The Account Executive will manage significant client relationships, relationship expansion, consultative services opportunities, and high-level clinical and related business issues.

Specific Responsibilities

Maintain and strengthen current liaison relationships; expand relationships throughout client organizations by addressing their human capital/performance needs.   Serve as external consultant to clients on a host of organizational topics including employee relations, crisis response, behavioral health, risk management, leadership development, team building, recruitment and retention. Identify and convert macro-level sales opportunities; work successfully and collaboratively with clinical, sales and consultative departments. 

Required Strengths

  • 5+ years experience in Human Resources, Employee Relations, and/or Employee Assistance Programs preferred
  • Master’s- or doctoral-level degree in organizational development, I/O psychology, clinical psychology, social work or related field preferred, with 5+ years of relevant experience
  • High degree of business acumen; ability to quickly and accurately assess clients needs, and develop/deliver innovative solutions
  • Strong oral and written communication skills essential; seasoned facilitator with proven presentation and training skills
  • Strategic thinker and energetic team player interested in driving further expansion of well-established growing company; proven experience in revenue generation and expansion, and penetration

Compensation and Benefits:

CCA is an equal opportunity employer committed to employing a team of diverse talented professionals.  If your background is a match for this position, we would like to hear from you!  For your effort, teamwork and dedication, you will receive many rewards: A competitive compensation package in a continuously expanding market, excellent benefits and a great midtown Manhattan location. Be part of our talented team of professionals.

Ability to work in our New York City office is preferred, however, we will consider exceptional applicants who reside in CT, NJ or PA and work remotely full or part time.

To apply for this position, please submit your resumé to: employment@ccainc.com

Only emails that state “AE Position” in the subject line will be reviewed.

 

EAP COUNSELOR

Job Summary

Counselor will work at CCA’s midtown Manhattan office and also onsite at local client companies. Primary functions include short term counseling with individual clients and their families who are eligible for the service based on a contract with their employer, management referrals, crisis management services, risk assessments and program orientations. Some travel required.

Responsibilities and Duties

  • Conducting comprehensive bio-psychosocial clinical assessments both on the telephone and in person.
  • Providing crisis assessment and intervention services related to harm to self or others, both on the telephone and in-person at client organizations.
  • Providing in-person, short-term, solution focused counseling to both individuals and couples.
  • Providing comprehensive case management and referrals to specialized services such as substance abuse treatment, psychiatry, and on-going psychotherapy.
  • Providing consultation to Human Resources and organizational managers about employee workplace performance issues and behavioral concerns.
  • Conducting presentations and trainings at client organizations covering topics such as harassment, mental health in the workplace, substance abuse, program orientations, etc.

Core job responsibilities of onsite counselor at Client Account:

  • Assess employees who are referred by their managers because of concerns related to work performance, mental health, and/or substance use.  Make fitness for work determinations based on assessment and collateral information from providers when available and appropriate.  Provide appropriate referrals and monitor employees’ participation and progress in treatment.
  • Serve as a Substance Abuse Professional in accordance with DOT regulations.  Assess, refer, and monitor employees who test positive for a prohibited substance.  Create a testing schedule after an employee is returned to work.
  • Conduct pre-employment assessments to determine fitness for work
  • Evaluate, monitor, and manage workers comp cases for employees who sustain mental health related injuries on duty.
  • Evaluate employees who self-refer to the EAP service and provide short-term interventions and referrals as appropriate.
  • Provide CISD and onsite grief counseling in the field as requested.
  • Testify at disciplinary hearings and arbitration hearings.
  • Work in close consultation and collaboration with the Chief Medical Officer, staff physicians, the Drug and Alcohol Program Manager, Manager of Medical Operations, and other medical office staff.

 Qualifications and Skills

  • PhD/PsyD required
  • Active mental health license required
  • 3 years or more of professional mental health, substance abuse, and/or training experience
  • Substance Abuse Professional (SAP) Qualified
  • EAP experience preferred
  • Bilingual preferred.
  • Effective communication on the phone, in person, and in writing.
  • Understanding of group dynamics.
  • Ability to present to groups effectively.
  • Proficiency with PowerPoint.

Benefits

  • Full suite of medical, dental, 401K, and ancillary benefits
  • Paid time off

Job Type: Full-time

If you would like to be considered for this position or future openings, please send a cover letter and resume to employment@ccainc.com