CCA Targets Work-Life Services to Help Retain Female Employees

Challenge

A major law firm committed to increasing diversity, particularly women associates. The attrition was most acute after female lawyers who went out on maternity leave attempted to return to work but resigned soon after.

Intervention

CCA designed a customized work-life program for female attorneys preparing to exit the firm for maternity leave. CCA developed targeted communication materials describing the range of work-life services available to assist new mothers manage their responsibilities and facilitate their return to work, including:

Lactation assistance
Child care resources and referrals — assistance deciding on the right child care arrangement, locating and vetting resources, and ongoing management of the provider
Guidance on new parenting issues (sleeping, eating, etc)
Counseling for stress management, relationship management, and adjusting to new roles
Return to work preparation
Individual coaching to help manage work responsibilities, expectations, time, and project management

To further personalize and promote the program, each attorney was offered an appointment with a work-life counselor at her office to review and plan which services were appropriate for her.

Results

The law firm significantly improved its retention of female attorneys. Attorneys returning from maternity leave were better prepared and able to re-integrate into the workplace. Successful returning mothers developed a working mothers affinity group as an outgrowth of the original program.

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Our team designed these specialized services using our company’s core mental healthcare solutions. Explore these solutions to learn more about what we can do for your business.